Water Management and Biodiversity Directorate

Overview

The Directorate’s functions span across improving and protecting water courses, managing water conservation demand, reducing water losses, exploring alternative water sources, and building a water-sensitive city. We are committed to the adequate protection and security of biological diversity, control of alien and invasive species, and ensuring the ecological functioning of ecosystems. We also focus on the equitable provision of recreational facilities on open spaces and the integration of these spaces into the urban environment. This comprehensive approach allows us to effectively manage and protect our natural resources and open spaces.

Planning, monitoring and managing water within the city through:

1. Water Services Regulation and Policy Development

WM&B is involved in the development and amendment of various policies and bylaws related to water services, sanitation, rainwater harvesting, and groundwater exploration. The goal is to ensure that these regulations are up-to-date and in line with the city’s water management objectives. This function also includes the issuance of water use licenses and permits, which are necessary for certain activities that involve the use of water services. This function involves monitoring and ensuring compliance with water demand, safety plans, quality, and sanitation regulations. This is done through regular inspections and audits. Furthermore, there is a strong focus on collaboration with stakeholders such as Joburg Water, Rand Water, and institutions of higher learning to promote sustainable water management practices.

WM&B ensures the protection and management of catchment areas to maintain their ecological integrity. This includes the development and implementation of plans for catchment management, as well as the establishment of guidelines for instream water quality and surface water monitoring. 
 
Apart from surface water resources, catchment areas play an enabling role for groundwater recharge to aquifers. Groundwater recharge by natural or artificial means can cause changes in groundwater quality. These changes depend on other factors, including the chemistry of the source water, land use, soil and sediment characteristics, and the groundwater flow dynamics. Good natural recharge areas are those wherein good quality surface water is able to percolate through the sediments and rocks to the saturated zone, which contains groundwater.
 
WM&B also oversees water quality and e​nsures compliance with safety and health standards. This involves regular testing of water sources and the implementation of measures to address any identified issues. This function involves the development of strategies for water quality management. These strategies aim to ensure the long-term availability and safety of water resources. There is also a focus on capacity building and awareness raising to ensure that all stakeholders understand the importance of water quality and their role in maintaining it. Stakeholder engagement in the form of forums is also a key part of this function, ​as it ensures accountability and promotes sustainable practices.​

​​About Boreholes​

A borehole is a deep hole drilled into the ground to access underground water. In the City of Johannesburg, most boreholes are drilled to augment the municipal water supply for domestic, commercial, or monitoring purposes. Groundwater is a limited resource that must be used carefully to avoid problems like depletion or environmental damage. The City of Johannesburg Water Services By-laws 2023, the National Water Act, 1998, and the City’s Land Use Scheme 2018 set strict rules to ensure boreholes are safe and sustainable.​

Understanding key concepts:

1. W​​​hat is a Borehole?

A borehole means a hole sunk into the earth for the purpose of locating, abstracting or using subterranean water, and includes a spring.

2. What is commercial purpose?

Commercial purpose in relation to the supply of water means water supplied to premises to be used in the carrying out of a trade or business.

3. What is a domestic purpose?

Domestic purpose in relation to the supply of water means the general use of water supplied for personal and residential uses, including health and hygiene, drinking, ablution, culinary, household and garden maintenance.

4. What is consent use?

Means permission granted by Council, after due consideration of all relevant facts, in which a specific aspect of land management is permitted, such as the installation and operation of a borehole.​​

​Policies​ and Guidelines

Certain National legislation ​and Municipal by-laws and policies govern aspects related to water resources in South Africa, including groundwater and borehole applications.

Key policies are provided below:

National Water Act

City of Johannesburg Water Services By-law​

City of Johannesburg Land Use Scheme

Application Manual

Domestic and Commercial Application Manual to the City of Johannesburg

Enforcement

The Environment and Infrastructure Services Department (EISD) and Johannesburg Metropolitan Police Department (JMPD) have joined forces toward ensuring the enforcement of the Water Services By-laws through the prevention of illegal borehole drilling activities within the City of Johannesburg (CoJ). 
 
A CoJ issued drilling certificate must be available on site. This is to ensure that borehole drilling is conducted lawfully and safely, as there may be hidden infrastructure that could be damaged or result in a sinkhole appearing. 
Importantly, any person found drilling without the required CoJ consent letter and drilling certificate granting approval shall be conducting an illegal activity and will have the drilling equipment impounded.​

Report suspected illegal borehole drilling to the Johannesburg Metropolitan Police Department:

  • JMPD’s Superintendent Hermanus
  • Contact number: 068 028 2626

Residents and businesses urged to abide by city rules before drilling for water and report all suspected illegal drilling activities. Let’s work together to safeguard our city’s assets.

​​Application Forms​

How to apply?

​An application for the intention to sink/drill a wellpoint/borehole in terms of Chapter 10 of the City of Johannesburg Water Services By-Laws, 2023 and Land Use Scheme Section 14(1)(b), 2018, can be made by applying online.

​Please ensure that you complete all relevant sections, attach supporting documents and submit the application. 

The city has simplified the process of applying for a borehole by going digital. Please ensure that you complete all relevant sections, attach supporting documents and submit the application. 

Submit your application for a borehole online: 

Please complete Annexure A Forms and attach to your application:
Please complete Annexure B  Forms and attach to your application:

Read the application process summary here:

Contact Us

Get in touch with us
 
For more information, contact the following officials within the Environment and Infrastructure Services Department (EISD)’s Water Management and Biodiversity Directorate.
 
For all borehole application submission/ administrative queries, please contact:
  • ​Email boreholeapplications@joburg.org.za 
  • Call: 011 082 7970
 
For submissions of borehole quarterly water readings, please contact:​
  • Email: boreholemeteringreadings@joburg.org.za

For Technical Queries Only

 
Leonard Baloyi
Principal Specialist, Water Services Regulation and Policy Development
Environment and Infrastructure Service Department​
Email: LeonardB@joburg.org.za
Ondela Tywakadi 
Principal Specialist, Water Services Regulation and Policy Development 
Environment and Infrastructure Service Department
Email: OndelaT@joburg.org.za
Amukelani Shibambo 
Principal Specialist, Water Quality and Catchment Management
Environment and Infrastructure Service Department
Email: AmukelaniShi@joburg.org.za
For Escalation of urgent matters only contact:
Daniel Masemola 
Director Water Management and Biodiversity, Environment and Infrastructures Department 
​Email: DanielMas@joburg.org.za

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