City Power will begin converting all non-vending prepaid residential customers to postpaid billing accounts, effective from 12 November 2025, to enable the entity to recover lost revenue.

This intervention forms part of our ongoing efforts to reduce revenue losses, address issues related to tampered meters, illegal connections, and advance a broader programme aimed at improving billing accuracy across all our areas of supply. It is also about ensuring that the residents are responsible and pay for the electricity that they use.