The Public Safety Department for the City of Johannesburg embraces a “broken‑window” approach to crime prevention, recognising that addressing smaller offences can help reduce more serious crime across the metropolitan area.

The department’s mission is to ensure a universal sense of safety and security by working through partnerships with the community, policing agencies, and by‑law enforcement units.

Its mandate includes preventive policing and patrolling in high‑risk areas, deploying CCTV and street‑lighting improvements, establishing information management systems for crime data, and enforcing municipal by‑laws. This strategic approach is designed to support the City’s long‑term vision of a safe, resilient, and liveable environment for all residents.